Steel Storage Containers, Shipping Containers, Containers for Sale

Quality Policy Statement

Ravenstock MSG are committed to total quality; this commitment is a leading factor in the development and review of our company strategy, policy, procedures and operations. We strive to deliver the highest possible standards of Customer Service to both our internal and external customers in the provision of Hire & Sale of Portable Storage & Accommodation Solutions.

'We are committed to satisfying our customers' needs by delivering timely and flexible storage, office and accommodation solutions through our team of dedicated employees providing superior customer service.'

Senior management recognise that desired quality standards are only achievable with the help of a skilled, motivated and productive workforce. At Ravenstock MSG we recognise our staff are our biggest asset and we support the following core values & behaviours: -

Customer First -We strive to meet our customers expectations each & every day.

Safety - We always make safety a top priority & reward safe work practices.

People - We endeavour to create an environment which rewards results & loyalty while providing opportunities for personal & professional growth. We believe in empowering employees to take responsibility to achieve agreed upon goals. We encourage our employees to work as a team and have fun at work.

Quality - We pay attention to detail & develop good work habits to ensure operational excellence. We strive to do the "right things right" and take pride in our work.

Communication - We encourage effective communication and being open to the ideas and opinions of others.

Performance - Our goal is to maximise profitability and aggressively grow our business market share. We do this by being proactive, solving problems creatively, embracing change, and continually striving to improve our products & services.

Integrity - We believe in treating everyone with honesty, dignity, and respect.

Core values & behaviours are promoted and communicated by Senior Management who themselves lead by example.

By achieving & maintaining ISO9001: 2000 we aim to continually improve our service delivery levels creating value for customers, and by continually reviewing our quality management system and quality objectives on a regular basis we aim to take our business forward into an ever improving future.

'We aim to provide products which meet customer expectations, and by working as a team focused on ISO 9001 & continual improvement we can deliver a simply better service.'